User System Help

# Domain Manager

A domain manager is a user with special privilege to manage users in one or more domains. The system manager is the only person capable of creating a domain manager.
To create a domain admin you (the system manager) go to the domains page, pick the domain you want to add a manager to or create a new domain. One of the settings for the domain is the managers username, this is where you enter the user's full name including @domain (it is safe to leave off the @domain only if the user who is the new manager belongs to the domain they are becoming the manager of). This manager setting is a comma separated list of usernames.

### User's page

The user page is where you create new users, enter usernames and lookup the details on users. With existing users you can modify the users data, forwarding information or delete them.

### Create

To create a new user simply enter a username (without @domain), select the domain from the drop down box, then click "create"

### Lookup

To lookup a user simply enter the users name (without @domain) and select the domain from the drop down box, then click "lookup"
After loading the users info you can modify the data fields and/or enter a new password. Clicking "save" will update the user data with those changes.

### Forwarding

After loading the user's info you can modify a users forwarding information by clicking the "forwarding" button.
This button will load a new page on which you will see a text field called "forward to". This is where you enter addresses to forward incoming mail to (comma separated list).
Below that you will see a checkbox called "Delete orignal message". This box means SurgeMail will carry out the other options eg: Forward to, Auto-Respond and then delete the message. Meaning the account will NOT receive a copy of it.
Lastly there are auto-response message settings. If you enable an auto-response message, every message this account receives will be automatically responded to with the message specified here. The auto-responder will only respond to an address once every 2 minutes... this means if it receives 5 messages from one address that address will only receive 1 response. This means any further messages from the same address within 2 minutes will be ignored.

### Delete

After loading the users info you have the option of deleting the user. Simply click the "delete" button and it is done. To delete multiple users see below.

### Search Now

If you are unsure what the users name is, or simply want to see a list of user accounts, you click the "Search Now" button.
This button will load a new page, on which you will see a table containing search criteria and below that the accounts found to match that criteria. Simply enter search criteria and click "refresh" to get a listing of accounts.
If there are more hits than specified by your criteria, "next" and/or "prev" buttons appear and let you cycle through all the hits.
To delete several accounts at once you may select those accounts via the checkbox next to their name and click the "delete" button. This will delete all the selected accounts on the page showing.