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Re: [SurgeMail List] help? - Thu, 01 Oct 2009 09:14:19 +1300
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This is a multi-part message in MIME format.

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Yes the spam / notspam buttons combine several actions:
- Moving to appropriate folder
- Reporting to spam handling addresses
- Addition of friend addresses and contact addresses
- Cleaning subject markings

It should show a green status message as to what it is actually doing. For m=
ore info on expected behaviour see this table:
http://netwinsite.com/surgeweb/help/user.htm#spam_reporting

Note there are a couple of training configuration marked in red where the sp=
am training is not yet getting actioned.

The surgeweb "Spam" folder actually is the "Friends Pending" IMAP folder but=
 renamed to what I believe is a more appropriate name. Over the last few day=
s a feature has been implemented to allow the "Friends Pending" folder's IMA=
P name to be customised. This is not in any new builds yet but will probably=
 be in new builds available for download todsay.
Note: that doing so may confuse existing users and if you change the "Friend=
s Pending" folder to "Junk Email" say, any exising folder by this name would=
 no longer be visible to users.


The use of the spam hold features is no longer recommended, but the use of t=
he friends silent mode will allow you to effectively us the "Spam" / " Frien=
ds Pending" folder for this purpose and have it behave more like a "Spam" fo=
lder as you would find with most other mail products.

Marijn

--- Original message ---
Subject: [SurgeMail List] SurgeWeb s "spam" button
From: Dale - Ehome <lists@ehome.net>
To:  <surgemail-list@netwinsite.com>
Date: 16/04/2009 11:53 AM

Hi all, 
 
Does the spam button report emails to aspam like in the past? Visually it se=
ems to just move them to the spam folder. I want to make sure these emails a=
re also being recorded. I have a domain where I allow the catch-all address =
specifically for collecting spam. 
 
Also, are there plans to make the spam folder visible as an IMAP folder? It =
also seems that SurgeWeb doesn't recognize the Friends Pending folder or Hel=
d folders that the old webmail does. I need to understand how these interact=
 before switching completely over to SurgeWeb. 
 
Thanks 
 
Dale 
 
 

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