Hi,

Can you send me your surgemail.ini?
The line that has "501>500", the 500 is the value that surgemail 
believes tarpit_max_remote is set to.
So either it hasn't been loaded probably or there is a bug :)

Regards,
Stuart


Jim Heck wrote:
> Hi Stuart
>
>   Thanks for this. I have worked further on this, and following your hint about
> mail.log, I seem to have solved the problem, buts its strange.
>
>   The error message that came up on the client was
> "550 Limit exceeded 12.34.56.78 tarpit_max_remote exceeded 501>500(12.34.56.78)"
>
>   However, our tarpit_max_remote is set to 5000
>
>   It wasnt until I changed g_user_send_warning to 5000 that the mail started to
> flow.
>
>   I am using version 3.9e-1 on Windose.
>
> rgds
> Jim
>
>
>
>   
>> -----Original Message-----
>> From: SurgeMail Support [mailto:surgemail-support@netwinsite.com]
>> Sent: 12 May 2009 00:10
>> To: surgemail-list@netwinsite.com
>> Subject: Re: [SurgeMail List] g_rcpt_max
>>
>>
>> surgemail-list@netwinsite.com wrote:
>>     
>>>  Hi All,
>>>
>>>   I have a client who is attempting to send an email to a large number
>>> (>100) addresses. We have g_rcpt_max set to 500 but we are still
>>> getting error messages. See the log extract below
>>>
>>>   Does anyone know why the "redirect loop" is coming up, or what the
>>> "26" might refer to?
>>>
>>>   I'd be grateful for any ideas!
>>>
>>> rgds
>>>
>>> Jim Heck
>>>
>>>  11 09:20:38[457089] Rejected 194.164.208.30 < xyz@ xyz.co.uk
>>> <mailto:xyz@%A0xyz.co.uk>> < abc@ abc.co.uk <mailto:abc@%A0abc.co.uk>>
>>> 0  "Sorry redirect loop or too many recipients 26 (<a bc@ abc.co.uk
>>> <mailto:anron@tiscali.co.uk>>) use mailing list, g_rcpt_max"
>>>       
>> Hi,
>>
>> The 26 is the number of rcpts for that message.
>> Send us your surgemail.ini and more of the log , you might have to use
>> mail.log
>>
>> Regards,
>> Stuart
>>
>>
>>
>> No virus found in this incoming message.
>> Checked by AVG - www.avg.com
>> Version: 8.5.325 / Virus Database: 270.12.24/2108 - Release Date:
>> 05/11/09 05:52:00
>>
>>     
>
>
>   

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