Hi,

I am maybe a little one sided but I would recommend that he moves to 
SurgeMail, as for the losing of all folders I am unsure as to why that 
might happen on the system he is currently using.
I am sure the cost of SurgeMail would be far cheaper than the cost of 
Exchange and these service fees being charged.
Unless he needs the features of exchange beyond the mail features then 
he would be far better off with SurgeMail I am sure.
We like to think we go the extra mile to add support for features etc 
for customers also which MS might do but it can take a long long time :)

Regards,
Stuart


surgemail-list@netwinsite.com wrote:
> Hello Everyone,
>
> I am attempting to gather information to help direct a newly acquired 
> customer. The short version is that a new client is operating their 
> own Exchange Server for three accounts. Every time there is a problem 
> with the Exchange Server, their former supplier would charge them 
> hundreds of dollars in maintenance or service fees. I have found an 
> Exchange "expert" to maintain the system, but he is a bit pricey as 
> well. One last interesting bit of news on this, the exchange accounts 
> simply forward mail from the three domain branded accounts to email 
> accounts with their ISP.
>
> My opinion is that the Exchange server is a completely unnecessary 
> expense and hey should allow me to move their mail service onto my 
> SurgeMail Server. Since I have no idea how Exchange functions, there 
> are two questions I feel are important before this discussion with them.
>
> First, the president of the company complains "every now and then I 
> lose all my folders, and they have to go in there (the Exchange 
> server) and get them back." As best I can tell he is using Outlook as 
> his email client, so that should hold previous emails not the server. 
> Is my logic correct on this?
>
> Second, I run SurgeMail on a Macintosh. What anti-virus scanning 
> options for SurgeMail are successful on this platform?
>
> Thanks for any insight,
>
> Alan Jackson
> Ad-Vantage Multimedia
>

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