LOL I have been trying to tell him that. I've been using it for
years and years without a single hiccup.
On 7/30/13 1:58 PM, Glenn Meadows
wrote:
As a trial, he COULD try Thunderbird for
Mac....<smile>.
--
Glenn Meadows
Mayfield Mastering
2825 Erica Place
Nashville, TN 37204
615-383-3708
On 7/30/2013 12:43 PM, Paul M. Beck wrote:
If you're referring to g_smtp_portforce, I
tried it and major problems - but I'm getting off topic.
I have definitely seen apple mail behave poorly when not
directed to a specific port for smtp, haven't seen it with imap,
but I force that in apple mail settings as well.
Paul
On Jul 30, 2013, at 12:34 PM, Glenn Meadows
<glenn@mayfieldmastering.com> wrote:
And force login (require user/password
for connection) on 587.
--
Glenn Meadows
Mayfield Mastering
2825 Erica Place
Nashville, TN 37204
615-383-3708
On 7/30/2013 12:25 PM, Paul M. Beck wrote:
I have also had Apple Mail not use SSL
when it was available. Now I always force the port number.
587 SMTP Auth and 446 SMTP SSL
On Jul 30, 2013, at 12:21 PM, Chris Ferebee
<cf@ferebee.net> wrote:
What Paul said (RFC 6409).
It's convenient to set Apple Mail to "use standard ports"
for SMTP, which will try ports 25, 465 and 587 as
necessary, but if your server offers SSL with self-signed
certificates, this will often cause SSL to be enabled
automatically as well, which results in "untrusted
certificate" errors later on.
It's really best to use SSL and get a proper certificate.
Chris
Am 30.07.2013 um 19:08 schrieb "Paul M. Beck"
<pbeck@bexx.com>:
He should definitely be using 587
for SMTP as most ISP's block 25
Paul
On Jul 30, 2013, at 12:00 PM, Glenn Meadows
<glenn@mayfieldmastering.com> wrote:
Hmm, based on that, what ports
is he using for smtp, pop (if using pop, I know you
commented in imap) and imap ports? 465/587 for smtp,
993 for iMap?
--
Glenn Meadows
Mayfield Mastering
2825 Erica Place
Nashville, TN 37204
615-383-3708
On 7/30/2013 11:58 AM, Randy Zumwalde wrote:
Hi Paul,
He can still browse the web when the connection is
down. We are not using SSL on the mail server. He's
tried it at his dads wireless network and also has
the same issue unless he changes his smtp to uses
his dads service provider (ie. mail.zoomtown.net).
On 7/30/13 12:40 PM, Paul M. Beck wrote:
I, and a number of my
clients use 10.8 without issue.
I would expect he is experiencing some sort of
network connectivity issue.
Apple mail in 10.8 has a connection doctor under
the pull down item "Window" it's the 8th item
down.
Additionally when your client is experiencing
these issues can they browse the web, of use the
surge mail web front end?
Are you using SSL, I've had issues if I didn't
force Apple Mail to use the ssl ports.
I definitely agree he should try connecting hard
wired as well as from a different location (wired
and wireless) as he could be having an issue with
his wireless card.
Paul
On Jul 30, 2013, at 11:20 AM, Chris Ferebee
<cf@ferebee.net
<mailto:cf@ferebee.net>> wrote:
Randy,
If at all possible I would try to convince him
to work over an Ethernet connection for a while
to rule out problems with his wireless
connection.
You could also try to monitor his connection,
even by simply running ping in a Terminal window
in the background.
In my experience, Wi-Fi has been getting less
and less reliable over the years, at least in
the city. I think we're just seeing ever more
networks (and perhaps also other transmissions
on the same unlicensed 2,4 GHz frequency band).
The error messages certainly seem consistent
with a networking issue.
If you have a VPN server, you could try setting
him up to connect over VPN and see if that makes
the problems go away, or alternatively if his
VPN connection drops all the time due to the
same network issues.
Best,
Chris
Am 30.07.2013 um 17:48 schrieb Randy Zumwalde
<zumwalde.rl@ehowe.com
<mailto:zumwalde.rl@ehowe.com>>:
I have a user that
intermittently cannot connect to Surgemail and
I'm wandering if there is anything I could do
to resolve the issue.
He is using Apple Mail on OSX Mountain Lion.
Sometimes he connects just fine then an hour
later he cannot.
He gets an SMTP connection message like this:
"Could not connect to this SMTP server. Check
your network connection and that you entered
the correct information in the Account
preferences."
At the same time he gets an IMAP message like
this:
"Could not connect to this IMAP server. Check
your network connection and that you entered
the correct information in the Account
preferences. Also verify that the server
accepts connections on port 143. If it does
not, change the port number in the Advanced
tab of Account preferences."
I have no idea why he is having this issue and
it is driving him and I nuts. Could it have
something to do with his network connection. I
believe he works via his wireless connection
at home as does most of our remote employees
but he seems to be the only one having issues
and seems to believe it could be my problem
since I run the mail server.
--�
*Randy Zumwalde* � Tel: 513.651.1888 �
Mobile/Direct 859.801.1419
IT Manager | The John K. Howe Company, Inc.
7188 Main Street | Cincinnati, OH 45244
Be sure to visit us online at
http://www.ehowe.com
<http://www.ehowe.com/>
Like us on Facebook at
_https://www.facebook.com/howemarketing_
Looking for product ideas? visit
_http://ehowe.mypromohq.com
<http://ehowe.mypromohq.com/>_
<howe.jpg>
--�
*Randy Zumwalde* � Tel: 513.651.1888 � Mobile/Direct
859.801.1419
IT Manager | The John K. Howe Company, Inc.
7188 Main Street | Cincinnati, OH 45244
Be sure to visit us online at http://www.ehowe.com
Like us on Facebook at
_https://www.facebook.com/howemarketing_
Looking for product ideas? visit
_http://ehowe.mypromohq.com_
|
