No, it stops queued email going out, it has no affect on incoming email,
and nothing in the queue is for local users.
ChrisP.
It means they need to wait another 2 minutes to get their email.
Frank
From: surgemail-support [mailto:surgemail-support@netwinsite.com]
Sent: Saturday, August 02, 2014 7:02 PM
To: surgemail-list@netwinsite.com
Subject: re: RE: RE: Re: RE: [SurgeMail List] Account Status settings
Sorry I don't understand how it relates to people reading email.
ChrisP.
Thanks for clarifying. Two minutes is a long time when you have hundreds
of people POPing messages every 5 minutes. =)
Frank
From: surgemail-support [mailto:surgemail-support@netwinsite.com]
Sent: Saturday, August 02, 2014 6:02 PM
To:
surgemail-list@netwinsite.com<mailto:surgemail-list@netwinsite.com>
Subject: re: RE: Re: RE: [SurgeMail List] Account Status settings
No it will stop messages from being started that are not already sending,
wait 2 minutes to allow active messages to finish first.
ChrisP.
Does “tellmail suspend” immediately halt all messages that are currently
being sent such that “tellmail delete_contains” will catch everything, and
then we can do a “tellmail resume”?
Regards,
Frank
From: surgemail-support [mailto:surgemail-support@netwinsite.com]
Sent: Friday, August 01, 2014 8:03 PM
To:
surgemail-list@netwinsite.com<mailto:surgemail-list@netwinsite.com<mailto:surgemail-list@netwinsite.com%3cmailto:surgemail-list@netwinsite.com>>
Subject: re: Re: RE: [SurgeMail List] Account Status settings
Good question, yes:
tellmail suspend
(followed by tellmail resume)
ChrisP.
is there a command to stop all outbound email so an admin has time to
clean up the queues?
Paul
On Aug 1, 2014, at 2:14 AM, surgemail-support
<surgemail-support@netwinsite.com<mailto:surgemail-support@netwinsite.com<mailto:surgemail-support@netwinsite.com%3cmailto:surgemail-support@netwinsite.com<mailto:surgemail-support@netwinsite.com%3cmailto:surgemail-support@netwinsite.com%3cmailto:surgemail-support@netwinsite.com%3cmailto:surgemail-support@netwinsite.com>>>>
wrote:
That command deletes all the matching queue files on disk, but any
message which is currently being 'sent' (or trying to send) is effectively
locked so it can't touch them.
ChrisP.
Why didn’t it get them all the first time through?
Frank
From: Tom Cross [mailto:tomc@html.com.au]
Sent: Tuesday, July 29, 2014 7:06 AM
To:
surgemail-list@netwinsite.com<mailto:surgemail-list@netwinsite.com<mailto:surgemail-list@netwinsite.com%3cmailto:surgemail-list@netwinsite.com<mailto:surgemail-list@netwinsite.com%3cmailto:surgemail-list@netwinsite.com%3cmailto:surgemail-list@netwinsite.com%3cmailto:surgemail-list@netwinsite.com>>>
Subject: re: [SurgeMail List] Account Status settings
Hi
Changed password.
Ran tellmail delete_contains
user@xyz.com<mailto:user@xyz.com<mailto:user@xyz.com%3cmailto:user@xyz.com<mailto:user@xyz.com%3cmailto:user@xyz.com%3cmailto:user@xyz.com%3cmailto:user@xyz.com<mailto:user@xyz.com%3cmailto:user@xyz.com%3cmailto:user@xyz.com%3cmailto:user@xyz.com%3cmailto:user@xyz.com%3cmailto:user@xyz.com%3cmailto:user@xyz.com%3cmailto:user@xyz.com>>>>
Changing the email to hacked user.
Returned "deleted 19/20 msg files
(ccc@ddd.com.au<mailto:ccc@ddd.com.au<mailto:ccc@ddd.com.au%3cmailto:ccc@ddd.com.au<mailto:ccc@ddd.com.au%3cmailto:ccc@ddd.com.au%3cmailto:ccc@ddd.com.au%3cmailto:ccc@ddd.com.au<mailto:ccc@ddd.com.au%3cmailto:ccc@ddd.com.au%3cmailto:ccc@ddd.com.au%3cmailto:ccc@ddd.com.au%3cmailto:ccc@ddd.com.au%3cmailto:ccc@ddd.com.au%3cmailto:ccc@ddd.com.au%3cmailto:ccc@ddd.com.au>>>>)
- restart surgemail now.
I restarted Surgemail
Ran telmail again
Returned "deleted 2/3 msg files
(ccc@ddd.com.au<mailto:ccc@ddd.com.au<mailto:ccc@ddd.com.au%3cmailto:ccc@ddd.com.au<mailto:ccc@ddd.com.au%3cmailto:ccc@ddd.com.au%3cmailto:ccc@ddd.com.au%3cmailto:ccc@ddd.com.au<mailto:ccc@ddd.com.au%3cmailto:ccc@ddd.com.au%3cmailto:ccc@ddd.com.au%3cmailto:ccc@ddd.com.au%3cmailto:ccc@ddd.com.au%3cmailto:ccc@ddd.com.au%3cmailto:ccc@ddd.com.au%3cmailto:ccc@ddd.com.au>>>>)
- restart surgemail now.
Ran telmail again
Returned "deleted 0/1 msg files
(ccc@ddd.com.au<mailto:ccc@ddd.com.au<mailto:ccc@ddd.com.au%3cmailto:ccc@ddd.com.au<mailto:ccc@ddd.com.au%3cmailto:ccc@ddd.com.au%3cmailto:ccc@ddd.com.au%3cmailto:ccc@ddd.com.au<mailto:ccc@ddd.com.au%3cmailto:ccc@ddd.com.au%3cmailto:ccc@ddd.com.au%3cmailto:ccc@ddd.com.au%3cmailto:ccc@ddd.com.au%3cmailto:ccc@ddd.com.au%3cmailto:ccc@ddd.com.au%3cmailto:ccc@ddd.com.au>>>>)
- restart surgemail now.
tom cross
Partner Synergist
0418 295 336
tomc@html.net.au<mailto:tomc@html.net.au<mailto:tomc@html.net.au%3cmailto:tomc@html.net.au<mailto:tomc@html.net.au%3cmailto:tomc@html.net.au%3cmailto:tomc@html.net.au%3cmailto:tomc@html.net.au<mailto:tomc@html.net.au%3cmailto:tomc@html.net.au%3cmailto:tomc@html.net.au%3cmailto:tomc@html.net.au%3cmailto:tomc@html.net.au%3cmailto:tomc@html.net.au%3cmailto:tomc@html.net.au%3cmailto:tomc@html.net.au>>>>
[cid:image001.jpg@01CFAD11.F49D42F0]
On Tuesday 29/07/2014 at 10:59:12, surgemail-support wrote:
Suspended prevents the user sending email. However message that are
already queued will continue to go out, you can use the command
tellmail delete_contains
user@xyz.com<mailto:user@xyz.com<mailto:user@xyz.com%3cmailto:user@xyz.com<mailto:user@xyz.com%3cmailto:user@xyz.com%3cmailto:user@xyz.com%3cmailto:user@xyz.com<mailto:user@xyz.com%3cmailto:user@xyz.com%3cmailto:user@xyz.com%3cmailto:user@xyz.com%3cmailto:user@xyz.com%3cmailto:user@xyz.com%3cmailto:user@xyz.com%3cmailto:user@xyz.com>>>>
to delete queue entries containing that account name.
It is most likely a hacker is sending with the account and changing the
password is probably the best thing to do. Inspecting the ip addresses used to
send should determine for sure.
ChrisP.
Hi
What do the various settings in "Account Status" do please
We have a Users sending out spam.
Their IT people are checking with AV etc.
We changed the Status to Suspended, but still finding outward mail in the
Queue.??
tom cross
Partner Synergist
0418 295 336
tomc@html.net.au<mailto:tomc@html.net.au<mailto:tomc@html.net.au%3cmailto:tomc@html.net.au<mailto:tomc@html.net.au%3cmailto:tomc@html.net.au%3cmailto:tomc@html.net.au%3cmailto:tomc@html.net.au<mailto:tomc@html.net.au%3cmailto:tomc@html.net.au%3cmailto:tomc@html.net.au%3cmailto:tomc@html.net.au%3cmailto:tomc@html.net.au%3cmailto:tomc@html.net.au%3cmailto:tomc@html.net.au%3cmailto:tomc@html.net.au>>>>
