Suddenly today I started receiving calls from my
Outlook and
Thunderbird users who are having problems sending messages. They all
receive the “time-out” message communicating with the server.
I checked my own outlook (2007) and sure enough same problem.
SurgeMail
Version 5.0m-1, Built Oct 18 2010 21:02:04, Platform Linux (Surgeweb
Enabled)
Surgeweb is working fine… no problems there.
We have made no firewall changes.
Last ditch effort… I changed the smtp port from
25 to 587
and my machine will now send. If I switch back to port 25 I get the
time
outs.
The only changes that have been made in the last
couple days
to the server were the installation of a digital certificate yesterday
morning.
I don’t think this is anything to do with that since everything has
been
working until mid-morning today.
From a command prompt I checked port 25 using
telnet and
this is what I get:
220
***************************************************************
From a command prompt I checked port 587 using
telnet and
this is what I get:
220 grady.k12.ga.us SurgeSMTP (Version 5.0m-1)
http://surgemail.com
Does
ANYONE have any ideas or thoughts on this?
---
Thanks,
Chris
Chris
Guest,
Director
of Technology/E-rate Coordinator
Grady
County School District
Phone:
(229)377-8258 Fax: (229)378-1199
Email: cguest@grady.k12.ga.us
