nothing came back from that command.
Are you or anyone aware of whether I can just delete that new.uidl and have them login to rebuild the count?  Or can I hand edit that file to the right amount?  Or can I copy that mailbox, delete the account, recreate and drop in the contents of the new folder?
On Feb 15, 2012, at 8:32 AM, <VinnyHIDDEN@@Dell.com> wrote:
> Hi,
> 
> Try checking to see if some process has the file locked. It might be a hung process that you need to kill.
> 
> As root or via sudo, run:
> 
> lsof /var/surgemail/xxx/xx/x/mdir/new.uidl
> 
> -Vinny
> 
> -----Original Message-----
> From: Jody McAlister [mailtoHIDDEN@c@iscweb.com] 
> Sent: Wednesday, February 15, 2012 12:43 AM
> To: surgemailHIDDEN@etwinsite.com
> Subject: Re: [SurgeMail List] User can't login to mail box
> 
> it's webmail and logging in with outlook.
> 
> On Feb 14, 2012, at 7:39 PM, Frank Bulk wrote:
> 
>> Is this webmail, or IMAP and POP3, too?
>> 
>> Frank
>> 
>> -----Original Message-----
>> From: Jody McAlister [mailtoHIDDEN@c@iscweb.com] 
>> Sent: Tuesday, February 14, 2012 7:48 PM
>> To: surgemailHIDDEN@t@netwinsite.com
>> Cc: surgemailHIDDEN@etwinsite.com
>> Subject: [SurgeMail List] User can't login to mail box
>> 
>> We've got an issue where a user can't login to their email.  We've run this version for over 2 years and never had this.
>> 
>> mac os x intel 39e
>> 
>> (here's what's in mail.err, don't mind the x's, that's there for privacy.)
>> 13 09:06:21.00:Err:-1331974144: Unable to lock users uidl file (/var/surgemail/xxxx/xx/x/mdir/new)
>> 13 09:11:43.00:Err:-1331695616: object: Could not get lock for (/var/surgemail/xxx/xxx/x/mdir/new.uidl) held by cdb.c:678
>> 
>> 
>> 
>> 
> 
> 
> 
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